How much is the Quality Service Club?
The Quality Service Club is $149 plus tax for the first year and $95 a year to renew. Members get priority emergency scheduling, 10% off services and materials, no minor diagnostic fee and a yearly plumbing and drain safety inspection.
Does the Quality Service Club pay for itself?
Usually on the first call. The minor plumbing diagnostic is $152 in our flat-rate book and members never pay it, so one service call that needs a diagnosis covers the $149 first year. The 10% off every job and the yearly inspection come on top.
Do members get faster emergency service?
Yes. Members get priority scheduling for emergencies, so when a pipe bursts or a sewer backs up, your call goes to the front of the line. Our phones are answered 24 hours a day.
Can I use the 10% member discount with a special offer?
No. Advertised specials, such as the $89 drain clearing, are charged at their advertised price and cannot be combined with other discounts. The 10% comes off our regular flat-rate book prices.
Do I get the same plumber every time?
When possible. Members have a plumber assigned to their service calls. If you need service when that plumber is not available, another licensed Gold Seal plumber comes.
How do I renew my membership?
Renewing is $95 a year. Call the shop at (509) 535-5946 or ask your plumber at your next visit.